Frequently Asked Questions

Q. Does Online School Admissions run Background Checks on members?

Onlineschooladmissions.com is not responsible for checking the background record of the parents. It is the responsibility of the schools to make several records for background check such as criminal records, commercial records and financial records. We just act as a mediator to avoid long procedures involved in the child’s admission in a school.

Q. How can I be the member of Online School Admissions?

To be a member of Online School Admissions you just need to fill the business request form given at the site. Our business development manager will review your details and will contact you back within 24-48 hours. Your login details will be sent to you and after that you can access and manage your account as a member school.

Q. How long does my profile/account remain posted on Online School Admissions?

The school profile will remain life-long on the website but the school authorities will not be able to view at the queries generated unless they become a paid member.

Q. How many forms can I collect through Online School Admissions at one session?

There is no limit set by Online School Admissions for form collection;youcan collect as many forms as you need of different classes in one session.

Q. If the school is already registered with some other online form submission service, still can it avail the Online School Admissions services?

YES, for sure. If your school is already registered with some other online submission services you can still avail Online School Admissions services and even after registering with us, you can avail of services from other companies also.

Q. Do you accept registration of international schools?

NO, Online School Admissions only caters to the requirement of schools inside Indian boundaries, thus, we do not accept registration of international schools.

Q. How do I contact Online School Admissions when faced with certain problem?

If you are experiencing technical difficulties with the Online School Admissions service, if you need to request your username or password, or if you have a general question about Online School Admissions, please submit a request to the online Support Center or contact us. All emails you receive from technical support will be sent from support@onlineschooladmissions.com. Please be sure to add this email address to your address book and/or safe list to prevent the messages from being blocked as "SPAM." This is particularly important for Online School Admissions users.

Q. How can I give a feedback?

There is a feedback form available at the site in your account, by filling and submitting that form you can give us your valuable feedback.

Q. If I forgot my user name or password, what should I do?

Visit the Onlineschooladmissions.com "Owner Login" page, you need to click on the link "Forgot Password?" and enter your previously registered e-mail address. A new mail will be generated and sent to your e-mail address, with your username and password details.

Q. How do I change my Online School Admissions password?

You need to login to your account » Go to General Settings » Change Password. Fill in your old password and new password to change it.

Q. How the parents interested in their child’s admission in my school will be able to submit the form online through Online School Admissions?

We have devised a very convenient system of online form submission which lets the parents search the school of their choice, add the form(s) of the desired class or classes to their cart for online submission. Pay a nominal online submission charge and submit the form.

Q. How do I log in to the Online School Admissions?

To log in to your account click on the business login option given on the home page and enter your username and password. In case you do not have a username and password, go to the business request page, fill in the form and submit. Our business development manager will review your details and will contact you back within 24-48 hours to provide you with your personal username and password.

Q. How can I learn about common functions and operations in my account?

Online School Admissions is an easy to use website but for the further convenience of our users we have provided explanatory notes on every page describing the functions. Also, a tutorial is provided in your account that contains the complete information of all the functions and operations present on the site. If still you have any queries, you can contact us!

Q. Whom should I contact for general queries?

If you are experiencing technical difficulties with the Online School Admissions, if you need to request your personal access code or password, or if you have a general question about Common Applications (including access to our numerous FAQs), please submit a request to the online Support Center.

Q. I have few updates regarding my school can I display them on Online School Admissions by any means?

The schools can modify the profile page by adding up details of school facilities or admissions. However, Online School Admissions cannot be used by any means to display school’s personal notifications or announcements. For any special case you can contact our administrator for help.

Q. How can the school profile page be edited?

Log in » go to manage school option » click on the edit details option given on the side of your school name in the list » make relevant changes » click on edit school button given at the bottom of the page. Here’s your edited school profile!

Q. What are the Online School Admissions’ normal operating hours?

You can reach us via phone from 9:00 A.M. to 6:30 P.M. whereas emails can be sent round the clock but the replies will be made during office hours.